No Refund, No Return Policy
Thank you for choosing Zei. We value your patronage. Please review the following policy before making a purchase. Your transaction with us implies acceptance of these terms.
No Refunds
We do not provide refunds for any products purchased from our website, unless the item arrives damaged.
All sales are considered final upon completion of purchase.
No Returns
Please ensure careful consideration of your order before finalizing your purchase, as we do not accommodate returns due to buyer's remorse or incorrect product selection.
Damaged Items
Should your item arrive damaged, kindly notify us within 3 days of receipt to initiate the return process.
To qualify for a return, the item must remain unused and in its original condition.
We reserve the right to assess the item's condition to determine eligibility for a refund.
Upon approval of your return, we will promptly issue a refund to your original payment method.
Policy Modifications
We retain the right to amend or update this policy without prior notification. Any alterations will take effect immediately upon publication on this page.
Contact Us
For any inquiries regarding our No Refund, No Return Policy, please reach out to us at hello@zeijewels.com.